Frequently Asked Questions

How do I order?

  1. Browse through our store and add items you would like to our cart.
  2. Click the cart to view your products, edit your order, apply coupons, and redeem points.
  3. At the Checkout page, login to your account. If this is your first time shopping with us, you will need to enter your email address, create a password and an account will be created for you.
  4. Once you click check out, we will send you an email letting you know that your items are on-hold. Look for the e-transfer email address in this email.
  5. Once payment is confirmed we will notify you by email along with your tracking number, which can be tracked via Canada Post.
  6. Your order will arrive within 2-3 days after your payment. If you do not send payment within 48 hours your order will be canceled.

How chill is ordering cannabis products online?

We’re one of 120+ dispensaries in Vancouver (over 200 in Canada) that are NOT operating under the federally-approved medical marijuana system. To qualify under the federal system, you’ll need to get a doctor’s approval and Health Canada’s permission to purchase from one of the 26 licensed producers. City Hall and VPD have allowed dispensaries to proliferate so people can safely access medicine, so long as there are no sales to minors or any gang affiliations. There are about 20 mail order marijuana sites in Vancouver. Vancouver has been shipping weed in the mail since the 90’s and to date, we know of no-one who has ever been charged with receiving pot in the mail. That being said, there is still a risk on both ends as we are not working with any federal approval.

What methods of payments do you accept?

At the moment we are only accepting Interac e-transfers. Payment instructions will be provided with your order email. We will only start preparing your order when the transfer has been received. After we receive the payment, your order will arrive in 2-3 business days.

How will my products be packaged?

Your order will be discreetly packaged and vacuum-sealed to protect and maintain your privacy. We ship using Xpresspost mailers or nondescript boxes with no indication of what is inside.